Angelena Volanth

My technical roots go back to the Rochester Institute of Technology, where I studied information technology and networking technologies before landing my first job at Dawning Technologies, building the interfaces that connected lab analyzers to clinical systems. That’s where I learned that healthcare runs on information moving reliably between the people and systems that need it. I’ve been working on that problem, in one form or another, ever since.

For more than fifteen years I’ve designed and delivered the engagement and data systems large organizations run on, across the full lifecycle, from architecture and design through build, testing, and deployment. Much of that work has been in CRM and marketing on the Salesforce platform, with deep roots in health and life sciences, including providers, payers, medtech, and pharma. The thread through all of it has been helping organizations modernize how they engage the people they serve and manage the data behind those relationships.

Most recently, as a senior leader at a Big Four consulting firm, I led enterprise transformations for some of the largest healthcare systems in the country, built and led teams of solution and technical architects, and implemented work innovative enough to become the case studies others in the space build from.

Panelworks Health, founded in 2026, is the second company I’ve built. The first was Avscend, a boutique consultancy delivering full CRM transformations from discovery through hands-on implementation.

Health and wellness is what I’m passionate about, and it’s why I’ve stayed in this industry my whole career. After years of building engagement and data systems for the largest organizations in healthcare, I kept coming back to independent concierge practices, where knowing your patients personally is the entire model.

Those practices have an EHR and a billing portal, and very little in between: no one whose job is the inquiry that went quiet, the waitlist that needs a note, or the renewal that needs following through. That is the work I take on. A named person at Panelworks works your practice’s queue every business day, the platform keeps it organized and measurable, and your clinicians stay with their patients.